Payment & Delivery

Delivery & Order Information

🔒 Payment Security Guarantee: Our online checkout is 100% secured and encrypted by Paystack. When redirected during checkout, rest assured your payment details are fully protected.

Fast & Direct WhatsApp Delivery Coordination

To give you the fastest and most secure order experience, all order confirmations and delivery coordination for KitchenHom Mart are processed through our official WhatsApp dispatch system. We appreciate your cooperation as we streamline fulfillment directly to your doorstep.

How Delivery Works

  • 100% Online Store Operation: Orders are processed online and dispatched out of Kumasi, Ghana.

  • Primary Delivery Partner: All deliveries are proudly and safely handled by our primary, trusted logistics partner, Keber Ventures (alongside select trusted courier networks).

  • Delivery Timelines:

    • Within Kumasi: Same-day delivery.

    • Rest of Ghana: 1 to 3 business days, depending on your region.

Estimated Delivery Rates

Delivery fees are calculated based on your destination and the total package weight of your order:

  • Kumasi Deliveries: Estimated GHS 30 – GHS 50+

  • Outside Kumasi (Nationwide Ghana): Estimated GHS 70 – GHS 100+

💡 Please Note: Because delivery is handled via our dedicated logistics partner, delivery fees are paid prior to dispatch so Keber Ventures can assign a dedicated rider to your package immediately.

Quick 2-Step Dispatch Process

Step 1: Tap the WhatsApp Link

Click the primary WhatsApp link shown at the top of your order confirmation screen or in your thank you email.

Step 2: Send Order Details

Text your Order Number and Exact Delivery Landmark / Location directly to WhatsApp at 053-807-8805.

Once received, our team will confirm your exact delivery rate, finalize payment details, and hand over your package to Keber Ventures for swift dispatch!